Privacy Policy

This Privacy Policy explains how AdflipAI collects, uses, stores, shares, and protects personal information when you use our website, platform, software, AI tools, and related services.

By using AdflipAI, you acknowledge the collection and use of information as described in this Privacy Policy.

1. Who We Are

In this Privacy Policy, “AdflipAI,” “we,” “us,” and “our” refer to Rainmaker Agency SRL.

2. Information We Collect

2.1 Account Information

We may collect your name, email address, username, authentication information, billing details, subscription plan, account settings, communication preferences, and information you choose to provide.

2.2 User Content

We may process prompts, text, files, images, documents, audio, video, instructions, and generated Outputs. User Content may include personal information if you choose to include it.

2.3 Payment Information

Payment processors such as Stripe may process billing details, payment method data, transaction history, tax information, invoices, and receipts. We do not store full card details.

2.4 Technical and Usage Information

We may collect IP address, browser, device, operating system, time zone, general location, pages used, session activity, logs, errors, performance data, security events, and referral source.

2.5 Communications

When you contact us, we may collect your name, email, message content, attachments, support history, and other information you provide.

3. How We Use Information

• create and manage accounts;
• provide, operate, secure, and maintain the service;
• generate AI-powered Outputs;
• process subscriptions, payments, invoices, and refunds;
• provide customer support;
• send account, billing, security, and service notices;
• improve, test, debug, and develop the service;
• prevent fraud, abuse, spam, security incidents, and illegal activity;
• comply with legal, tax, accounting, and regulatory obligations.

4. AI Processing

Your Inputs, Outputs, uploaded materials, and technical information may be processed by third-party AI, infrastructure, hosting, or service providers as necessary to provide the platform.

Do not submit sensitive personal data, passwords, API keys, private keys, payment details, government IDs, medical records, or children’s data unless legally authorized.

5. Legal Bases for Processing

Contract

We process data to provide the service, manage accounts, process payments, deliver AI functionality, and perform our Terms.

Legitimate Interests

We may process data to secure the service, prevent fraud, improve the platform, respond to support, enforce policies, and protect rights.

Consent

We may rely on consent for optional marketing or optional features. Consent may be withdrawn at any time.

Legal Obligation

We may process information to comply with legal, tax, accounting, regulatory, reporting, or law-enforcement obligations.

6. Sharing of Information

We may share information with providers of AI processing, cloud hosting, infrastructure, payments, authentication, email, support, security, analytics, debugging, legal, tax, and compliance services.

We may also disclose data where required by law, to enforce agreements, investigate fraud or abuse, protect rights and safety, complete business transfers, or follow your instructions.

7. International Data Transfers

Rainmaker Agency SRL is based in Romania. Some providers may operate outside Romania or the EEA, including in the United States.

Where required, we rely on Standard Contractual Clauses, adequacy decisions, contractual safeguards, or other recognized transfer mechanisms.

8. Data Retention

We retain personal information only as long as reasonably necessary to provide the service, maintain accounts, process payments, meet legal obligations, resolve disputes, prevent fraud, enforce policies, and maintain business records.

9. Data Security

We use reasonable technical, administrative, and organizational measures to protect personal information. No online system is completely secure, and absolute security cannot be guaranteed.

10. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object, request portability, withdraw consent, opt out of marketing, and lodge a complaint with a data-protection authority.

To exercise your rights, contact support@adflip.ai.

11. Marketing Communications

You may unsubscribe from marketing emails at any time through the unsubscribe link or by contacting support. We may still send essential service, billing, security, or legal notices.

12. Cookies and Similar Technologies

We may use strictly necessary cookies for authentication, security, sessions, payments, fraud prevention, preferences, and core platform functionality.

If we later use analytics or marketing cookies, we will update this policy and request consent where required.

13. Children and Minors

The service is not directed to children under 13. Users under 18 may use the service only with permission and supervision from a parent or legal guardian.

14. Third-Party Links and Services

We are not responsible for the privacy practices, security, content, availability, or policies of third-party services linked to or integrated with AdflipAI.

15. Sale of Personal Information

We do not sell personal information.

16. Automated Decision-Making

We do not use personal information to make solely automated decisions producing legal or similarly significant effects. AdflipAI is not intended to make final decisions concerning employment, credit, insurance, housing, healthcare, education, legal rights, or essential services.

17. Changes to This Privacy Policy

We may update this Privacy Policy. Material changes may be communicated by email, in-product notice, website notice, or another appropriate method.

18. Contact